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* 1. Which of the following caused you to contact Bishopthorpe Palace about a safeguarding concern?

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* 2. How long did it take for you to receive an initial response to your contact to Bishopthorpe Palace?

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* 3. Did you feel that the response to your contact was helpful? (where 0 is the least helpful and 10 the most helpful)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 4. In response to your contact, were you provided with useful and relevant information? (where 0 is the least relevant and 10 the most relevant)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 5. Did you feel that your contact was listened to and taken seriously? (where 0 is the least taken seriously and 10 the most)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 6. Did you feel that the response was compassionate?  (where 0 is the least compassionate and 10 the most)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 7. If you would like to comment on the response you have received from Bishopthorpe, please do so here

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* 8. If you would like to say anything further, please use this box to do so.

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* 9. If you would be happy for someone to contact you about your experience for quality assurance/audit purposes, please leave your name and contact details below.  Someone will aim to get back to you within 5 days.

If you wish to contact someone directly please get in touch with the Provincial Safeguarding Advisor, Anna Flower (normal office days Tuesdays to Thursdays) at tel. 01904 707021 (main reception), mobile: 07852 217509 or at email: anna.flower@churchofengland.org

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