Agile working in law firms
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Apprenticeships
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Artifical intelligence & cognitive computing
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Automated document assembly
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Business cases - writing and developing
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Careers - possibilities and advice for promotions etc
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Change management
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Changing role of the librarian
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Changing role of the PSL
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Clients - Extranets and KM for clients
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Clients - how do they see/value KM in law firms
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Cloud computing - security and risk
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Customer engagement/feedback
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E-learning - pros & cons & how to make it work
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Effecting cultural changes/working with different cultures
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GDPR
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Improving communication - with lawyers
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Improving communication - with senior leadership
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Improving knowledge sharing culture
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Improving knowledge sharing through conversation
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Incentives, rewards and recognition schemes
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Innovation - developing creative thinking
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Innovation - general theory
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Innovation - turning great ideas into workable ones
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Intranet design and implementation
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KM - understanding how it works in other sectors
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KM metrics
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KM strategies (departmental and whole firm)
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KM teams/hierarchies/roles
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KM theory and practice - fundamentals
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KM theory and practice - hot current topics
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Knowledge mapping
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Knowledge-based marketing
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Leadership and influencing skills
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Learning and training
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Managing teams
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Media - understanding and interacting with the media
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On-line communities - making them work
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Personal Knowledge Management and Snowden's theories
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Personal resilience - coping with change and difficult relationships
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Presentation skills
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Process management - Lean, Kaizen, 6 sigma etc
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Process mapping
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Project Management/LPM
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Reflective learning (including new SRA rules for solicitors)
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Risk Management and KM
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Search and/or know how databases
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Social media for knowledge sharing
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Social media for marketing
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Time management and organising skills
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Using LinkedIn/Twitter/blogs
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Writing skills
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Younger employees - working with/motivating/understanding them
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