ECC and Cross Border Redress CPPD

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* 1. Course Information

Name

Email Address

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* 2. Who is the competent authority for non-regulated Alternative Dispute Resolution Bodies?

CTSI

Citizens Advice

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* 3. The European Small Claims Procedure will still be accessible to consumers in the UK from the 1st January 2021?

False

True

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* 4. What is the full name of the acronym CPC Network?

Consumer Protection Cooperation

Consumer Protection Centre