Sandwell Victim Voices-Organisation View

SCVO has been awarded a grant to research the experience of victims of crime in Sandwell. As well as gaining information about the experience of individuals we are doing a short survey to establish how organisations support victims of crime, how they work with other organisations and what barriers they face. Your response will be COMPLETELY CONFIDENTIAL and the data will be aggregated to provide information on the Sandwell area. If you have any queries or would like to know more please contact Barbara Murphy, Sandwell Victim Voices Project Lead, phone, 0121 525 1127 or email Barbara@scvo.info The results will be available in April on the SCVO website, https://www.scvo.info. Thank you for your time and support.

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* 1. What is the name of your organisation? Optional Question

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* 2. What is the size of your organisation?

Annual Turnover of 0-£15,000

Annual Turnover £15,000-£250,000

Annual Turnover above £250,000

Don't know/Not Sure

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* 3. Does your organisation support people who have been victims of crime?

Yes-they are the main focus of our organisation-please move to Question 4

Yes-indirectly as some of our clients have been victims of crime-please move to Question 4

No- we don't/ we would not know if they were a victim of crime.
Survey completed. Thank you for your time. If you would like to add anything please use the comment box at question 11. Thank you.

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* 4. If your organisation supports victims of crime approximately how many people who have been victims of crime access your services in a year?

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* 5. Do you actively signpost/refer any clients who have been victims of crime to other agencies and service providers when this might be helpful to them?

Yes- please move to Question 6

No-please move to Question 7

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* 6. How do you refer clients who have been victims of crime to other organisations? Please tick all that apply.

Have formal referral process

Have an informal referral process but will contact the organisation on behalf of the client.

Give leaflet and or website information to client

Mention to client other organisations/agencies which may be able to help.

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* 7. Would you like to be able to refer clients to other support services?

Yes please move to Question 8

No-end of survey. Thank you for your time. If you would like to add any other comments please use box at question 11.

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* 8. What barriers are there in signposting or referring clients who have been victims of crime to other agencies or service providers?

There are no barriers

Lack of information/knowledge of other services

Lack of resources to refer clients

Lack of time to refer clients

Lack of process to signpost or refer clients

Lack of trust and confidence in other agencies

Other (please specify)

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* 9. How highly do you rate your organisations ability to support clients who have been a victim of crime through your referral to other organisations?

Excellent

Good

Could be better

Poor

Optional Comment. Why do you think this?

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* 10. What is your role?

Chief Executive/Senior Manager

Operational/Support Worker

Volunteer

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* 1. What is the name of your organisation? Optional Question

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* 2. What is the size of your organisation?

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* 3. Does your organisation support people who have been victims of crime?

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* 4. If your organisation supports victims of crime approximately how many people who have been victims of crime access your services in a year?

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* 5. Do you actively signpost/refer any clients who have been victims of crime to other agencies and service providers when this might be helpful to them?

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* 6. How do you refer clients who have been victims of crime to other organisations? Please tick all that apply.

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* 7. Would you like to be able to refer clients to other support services?

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* 8. What barriers are there in signposting or referring clients who have been victims of crime to other agencies or service providers?

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* 9. How highly do you rate your organisations ability to support clients who have been a victim of crime through your referral to other organisations?

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* 10. What is your role?

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* 11. Please add anything else you think it would be useful for us to know.