Employer Feedback Survey

Routes to Work Ltd (RTW) & North Lanarkshire's Working (NLW) aims to provide a quality service to the employers we work with. We value and find feedback from employers helpful to assess and improve the service we provide to businesses of North Lanarkshire. We would be grateful if you could complete the following questionnaire.

Question Title

* 1. Which service did your business access?
(Please tick the box which best corresponds to your answer)

Prospects Recruitment Support with Funding

Routes to Work Recruitment Offer

Question Title

* 2. On a scale of 1 to 5, have the clients who have attended interviews arranged by NLW, RTW or Prospects:
(Please rate on a scale of 1 - 5 with 1 being always and 5 being never)

	1	2	3	4	5
Dressed Appropriately	Dressed Appropriately 1	Dressed Appropriately 2	Dressed Appropriately 3	Dressed Appropriately 4	Dressed Appropriately 5
Understood the role	Understood the role 1	Understood the role 2	Understood the role 3	Understood the role 4	Understood the role 5
Attended on time	Attended on time 1	Attended on time 2	Attended on time 3	Attended on time 4	Attended on time 5
Had knowledge of your business	Had knowledge of your business 1	Had knowledge of your business 2	Had knowledge of your business 3	Had knowledge of your business 4	Had knowledge of your business 5
Met your requirements	Met your requirements 1	Met your requirements 2	Met your requirements 3	Met your requirements 4	Met your requirements 5

Please provide further comments:

Question Title

* 3. On a scale of 1 to 5 in relation to the reason that you currently use NLW, RTW or Prospects service to meet your recruitment needs, what weighting would you give the following:
(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

	1	2	3	4	5
Free Recruitment Service	Free Recruitment Service 1	Free Recruitment Service 2	Free Recruitment Service 3	Free Recruitment Service 4	Free Recruitment Service 5
Corporate Social Responsibilities	Corporate Social Responsibilities 1	Corporate Social Responsibilities 2	Corporate Social Responsibilities 3	Corporate Social Responsibilities 4	Corporate Social Responsibilities 5
Quality of Clients	Quality of Clients 1	Quality of Clients 2	Quality of Clients 3	Quality of Clients 4	Quality of Clients 5
Relationship with staff member	Relationship with staff member 1	Relationship with staff member 2	Relationship with staff member 3	Relationship with staff member 4	Relationship with staff member 5
Training available to candidates	Training available to candidates 1	Training available to candidates 2	Training available to candidates 3	Training available to candidates 4	Training available to candidates 5
In Work Support Service	In Work Support Service 1	In Work Support Service 2	In Work Support Service 3	In Work Support Service 4	In Work Support Service 5
Funding Available	Funding Available 1	Funding Available 2	Funding Available 3	Funding Available 4	Funding Available 5

Question Title

* 4. What is your preferred job application method?
(Please select only one response)

Application Form

Work Trial

Information Interview

Telephone Interview

Online Application

Question Title

* 5. On a scale of 1 to 5, how would you rate the following:
(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

	1	2	3	4	5
Quality of CV's received	Quality of CV's received 1	Quality of CV's received 2	Quality of CV's received 3	Quality of CV's received 4	Quality of CV's received 5
Helpfulness of our staff	Helpfulness of our staff 1	Helpfulness of our staff 2	Helpfulness of our staff 3	Helpfulness of our staff 4	Helpfulness of our staff 5
Response Time	Response Time 1	Response Time 2	Response Time 3	Response Time 4	Response Time 5
Quality of Candidates	Quality of Candidates 1	Quality of Candidates 2	Quality of Candidates 3	Quality of Candidates 4	Quality of Candidates 5
Overall Service	Overall Service 1	Overall Service 2	Overall Service 3	Overall Service 4	Overall Service 5

Question Title

* 6. Would you consider any of the following?
(Please select all that apply)

Work Trial

Work Tasters

Work Placements

School Work Experience

Question Title

* 7. When recruiting for new staff, what weighting do you place on:
(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

	1	2	3	4	5
Well designed CV	Well designed CV 1	Well designed CV 2	Well designed CV 3	Well designed CV 4	Well designed CV 5
Previous work experience	Previous work experience 1	Previous work experience 2	Previous work experience 3	Previous work experience 4	Previous work experience 5
Transferable skills	Transferable skills 1	Transferable skills 2	Transferable skills 3	Transferable skills 4	Transferable skills 5
Qualifications	Qualifications 1	Qualifications 2	Qualifications 3	Qualifications 4	Qualifications 5
Good Personal Statement	Good Personal Statement 1	Good Personal Statement 2	Good Personal Statement 3	Good Personal Statement 4	Good Personal Statement 5
Voluntary Work	Voluntary Work 1	Voluntary Work 2	Voluntary Work 3	Voluntary Work 4	Voluntary Work 5
Family / Caring Responsibility	Family / Caring Responsibility 1	Family / Caring Responsibility 2	Family / Caring Responsibility 3	Family / Caring Responsibility 4	Family / Caring Responsibility 5
Performance during work trial	Performance during work trial 1	Performance during work trial 2	Performance during work trial 3	Performance during work trial 4	Performance during work trial 5

Question Title

* 8. If you would like to discuss your feedback or any of our services, please provide your contact information below:

Your Name

Organisation

Email Address

Telephone Number

Question Title

* 1. Which service did your business access? (Please tick the box which best corresponds to your answer)

Question Title

* 2. On a scale of 1 to 5, have the clients who have attended interviews arranged by NLW, RTW or Prospects:(Please rate on a scale of 1 - 5 with 1 being always and 5 being never)

Question Title

* 3. On a scale of 1 to 5 in relation to the reason that you currently use NLW, RTW or Prospects service to meet your recruitment needs, what weighting would you give the following:(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

Question Title

* 4. What is your preferred job application method? (Please select only one response)

Question Title

* 5. On a scale of 1 to 5, how would you rate the following: (Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

Question Title

* 6. Would you consider any of the following? (Please select all that apply)

Question Title

* 7. When recruiting for new staff, what weighting do you place on:(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

Question Title

* 8. If you would like to discuss your feedback or any of our services, please provide your contact information below:

* 1. Which service did your business access?
(Please tick the box which best corresponds to your answer)

* 2. On a scale of 1 to 5, have the clients who have attended interviews arranged by NLW, RTW or Prospects:
(Please rate on a scale of 1 - 5 with 1 being always and 5 being never)

* 3. On a scale of 1 to 5 in relation to the reason that you currently use NLW, RTW or Prospects service to meet your recruitment needs, what weighting would you give the following:
(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

* 4. What is your preferred job application method?
(Please select only one response)

* 5. On a scale of 1 to 5, how would you rate the following:
(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)

* 6. Would you consider any of the following?
(Please select all that apply)

* 7. When recruiting for new staff, what weighting do you place on:
(Please rate on a scale of 1 - 5 with 1 being very important and 5 being not important at all)