Introduction

NPC Wales is aware of the growing problem facing older people in accessing services that they need which has been heightened by the Covid-19 crisis, with many services now only accessible online.

NPC Wales wants to ask older people in Wales about their experiences in using and accessing these services and also what is needed to support older people to get online.

We would be grateful to hear your views by taking part in our survey. The survey will take approximately 20 minutes to complete and your responses will be confidential.

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* 1. My local authority area is:

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* 2. I am aged:

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* 3. I am able to access the internet

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