1. Welcome to our survey

This survey will take about 5 minutes to complete. 
 
Introduction
This survey is part of a review that is currently being undertaken into how social care services have been working during the Covid-19 pandemic in Wales.

This review will help social care services in Wales to understand more about what worked well and where services could have been improved over the last two years. It will also tell Welsh Government about what matters to people accessing social care and their carers and families.

We are interested in hearing from you if you have personal experience of accessing social care services during the pandemic, or if you are a carer or close family member of somebody who has accessed social care services. Experiences of any and all types of social care services are valuable for us to hear about. This includes but is not limited to services for:
  • older people
  • mental health support
  • people with learning or physical disabilities
  • alcohol and substance misuse
  • prevention of abuse or neglect
  • housing-related needs
  • domestic abuse
  • family support
  • child protection
  • child placement, fostering and adoption
  • young offenders
The survey is anonymous, and we will not trace responses to individuals. If you wish to have the opportunity to take part in further parts of the review, you can share your email address at the end of the survey. We will only contact you about this project and will not share your contact details with third parties.
 
The review is being carried out by ADSS Cymru, supported by Practice Solutions Ltd.
Data processing:

This data is being collected by Practice Solutions Ltd.  to support ADSS Cymru's report. We will share your anonymised responses to this survey as part of the reporting process. In compliance with the EU General Data Protection Regulation (GDPR) and Data Protection Act 1998, personal data collected will not be shared with or provided to any other third party for marketing or any other purposes.

Question Title

What type of service did you, or the person on whose behalf you are completing this survey, access from social care during the pandemic? You may tick as many boxes as apply to you.

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Do you have any positive feedback about services received? What went well?

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Was there anything you wish had gone differently?  How could services have improved?

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What was your view of social care services before the pandemic?

Very poor Neutral Excellent
Clear
i We adjusted the number you entered based on the slider’s scale.

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What is your view about social care services now?

Very poor Neutral Excellent
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

Can we contact you to discuss more about your experiences for the report? (Please note that you will remain anonymous in the report.)

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If you answered yes, please enter your name and email address below.

T