1. Default Section

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* 1. Overall how would you rate the service you have received from Zest?

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* 2. The service provided:

  Strongly
Disagree
1
2 3 4 Strongly
Agree
5
Is flexible to my needs
Takes my feedback seriously
Shows interest in my progression

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* 3. As a result of the support given:

  Strongly
Disagree
1
2 3 4 Strongly
Agree
5
I feel more able to manage my personal circumstances
I have seen an improvement in my confidence and self-esteem
It has had a positive impact on my health and sense of well-being
I have a greater feeling of empowerment

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* 4. Zest have referred me to organisations / courses which I have found useful

  Strongly
Disagree
1
2 3 4 Strongly
Agree
5
Please Select

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* 5. The Information, Advice and Guidance given:

  Strongly
Disagree
1
2 3 4 Strongly
Agree
5
Was up to date
Was sufficient and relevant
Helped me to make decisions about my future employment pathway

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* 6. Please rate the following

  Poor
1
2 3 4 Excellent
5
Friendliness of staff
Helpfulness of Staff
Knowledge of Staff
Professionalism of staff
Easy appointment booking
Facilities
Comfort of Surroundings
Safety of venue(s)

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* 7. Please rate the quality of career development interventions you have received:

  Poor
1
2 3 4 Excellent
5
Job search
Interview techniques/ skills
Careers advice
CV building
Job applications/cover letters
Volunteering / Work placement opportunities

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* 8. What is your current status?

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* 9. Please use this box to give us your general comments about our service. For example: What do you think we are good at? Is there anything we could improve?

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* 10. If you would like us to contact you about your comments given in this questionnaire please provide your contact details in the box below.

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