People’s families play a vital role in adult social care services. Employers and staff need to be better at working with people’s families at all levels.

We’ve developed a framework that outlines what staff need to know and do to work well with people’s families, and we want to know what you think.

We’d like to hear from as many people as possible, including managers, learning and development leads, front line staff, assessors, people who need care and support and families.

Tell us what you think

Please download and read the framework here. If you’d like us to send a printed copy, email   

Then, complete this survey and tell us what you think about the framework. Think about:

  • do you agree with it?
  • is the wording right?
  • is there anything missing?

The survey should take no longer than 15 minutes to complete.
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