The number of children and young people needing help and support for their mental health and emotional wellbeing is growing. The NHS and local authorities across Sussex have commissioned a review of the emotional health and wellbeing support available for local children and young people between 0-18 years of age to get a better understanding of what works well and where improvements could be made.
 
Some children, young people and their families have told us that they don’t have good experiences of care, waiting too long for appointments or a diagnosis or not having support when they need it. Many do have a good experience and value the support they get – we want to make sure we can do more of this in future.

We want to hear from you so that we can improve the support and services available to children and young people in Sussex. Please take the time to complete this questionnaire – your views will help shape the future of services and support.

If you need this survey in a different format please contact csesca.engagement@nhs.net or telephone Sarah Lofts on 01273 403561.  All of the information that you give us will be treated in accordance with General Data Protection Regulation (GDPR).

Thank you for agreeing to take part in this survey. The survey questions do not ask for any of your personal details, and please do not provide any identifiable data in your comments.

Your responses will be seen only by the two members of the ‘Sussex–wide review of emotional health and wellbeing support for children and young people’ Team at High Weald Lewes Havens Clinical Commissioning Group (CCG) who are managing this survey. We may publish the results but this will only be in an anonymised form. We may include quotes from comments but these will be anonymous.
 
We would very much like you to provide your email contact details so that we can keep in touch with you about the recommendations from the Sussex-wide review. If you do this, your details will be used only for that purpose and will be held securely, accessible only by the members of the Sussex–wide review of emotional health and wellbeing support for children and young people team involved in this survey. If we do contact you, we will ask you each time if you are happy to continue receiving our emails. You will also be able to opt-out at any time by contacting s.lofts@nhs.net or by telephone to 01273 403561.

If you would like any further information on how the CCG protects your data and supports your rights as a data subject, please visit our website: https://www.highwealdleweshavensccg.nhs.uk/privacy-policy/ or contact our Data Protection Officer on CESCA.IG@nhs.net .

 
 

Question Title

* 1) Has a child you care for ever sought help from any mental health or emotional wellbeing services for children and young people?

If you answered yes to question 1 please complete sections a) to d)

If the answer is no please move to question

Question Title

* a) We understand that not everyone will want to share their personal experiences in detail but if you would like to tell us why you sought help from mental health or emotional wellbeing services then you can do this here:

Question Title

* b) On a scale of 1-10 with 1 being not at all easy and 10 being very easy, how easy was it to get the support that you needed?

1 5 10
i We adjusted the number you entered based on the slider’s scale.

Question Title

* c) What worked well about your experience?

Question Title

* d) What didn't work so well and what do you think might need to improve or change?

2) If you have never sought help from any mental health or emotional wellbeing services for children and young people please answer questions please complete sections a) to c)

Question Title

* a) If you felt that a child you care for needed support for their mental health or emotional wellbeing in an emergency situation, do you know where to go to find it?

Question Title

* b) If you felt that a child you care for needed support for their mental health or emotional wellbeing in a non-emergency situation, do you know where you would go to find it?

Question Title

* c) What types of services and support are you aware of for mental health and emotional wellbeing for children and young people in your local area?

3) General Questions

Question Title

* a) What mental health and emotional well-being services and support would you like to be available for children and young people in your local area? Please give any examples or ideas of what you think would work well.

Question Title

* b) In your opinion, of those services you have described above, which are the most important to have available for children and young people in your area?

Question Title

* c) Do you have any other thoughts or comments on emotional health and wellbeing services or support for children and young people that you would like to share?

Question Title

* d) Thinking about mental health and emotional wellbeing services for children and young people, how important are the following to you (with 1 being least important, and 10 being most important – please give a ranking for each statement):

1 2 3 4 5 6 7 8 9 10
Quality and safety of service and support
Shorter waiting times
Being seen locally
Not having to repeatedly explain my child or young person's condition to each doctor/nurse/support worker
Having a say in the care of a child or young person I am caring for
Being spoken to in easy to understand language rather than medical terms
Being listened to and the condition or situation of the child or young person I am caring for being understood fully by the professional I am dealing with and taken seriously
Knowing where to go for advice and help and being directed to further support

Question Title

* 4) About you

You don’t have to answer the questions in this section although it will help us in our analysis if you do give us this information. When answering these questions, please answer as the person who is completing the survey, not on behalf of a child or young person that you may care for.

What town do you live in or close to?

Question Title

* Which of the following age groups do you fall into?

Question Title

* How would you describe your ethnicity?

Question Title

* How would you describe your gender?

Question Title

* Do you consider yourself to have a disability or long-term health condition (e.g. diabetes, asthma, mental health condition)?

Question Title

* Which of the following options best describes your sexual orientation?

Question Title

* 5) Would you like to hear from us?
Thank you for taking the time to complete this survey. Your views are important to us.  If you would like us to keep you up-to-date about the progress of this work please send your email address to csesca.engagement@nhs.net quoting "CYP Survey".

T