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* 1. What did you ask about?

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* 2. The next set of questions are ratings from 1 (worst) to 5 (best)

  1 (worst) - 5 (best) 
Did the lawyer answer your question?
Was the answer explained clearly?
Was the advice helpful?
Overall, how satisfied were you with the service?

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* 3. What impact did the advice have on your confidence?

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* 4. Did you take action as a result of the advice?

T