Introduction

We are the National Children’s Bureau’s Research and Policy team and we have been commissioned by the NSPCC to carry out a piece of work to gain a better understanding of how Childline is perceived by professionals who work across the children’s sector in different capacities.

The purpose of this survey is to help us gather the views of professionals who work with children and young people in a strategic capacity about a) the role of Childline in supporting children and young people and b) how Childline fits as a service within the sector as a whole.  

We will use the information you provide to produce a report for the NSPCC and Childline. We will not be making recommendations as such for changes to the delivery of Childline but we will be gathering the views of survey respondents and presenting those to the commissioners of this piece of research.

A report summarising the findings of this survey will be delivered to the NSPCC and Childline in April this year. This may be shared publically via the NSPCC website.

Responses to the survey are anonymous and it will not be possible to identify any individual in the write-up of the findings.

The survey should take approximately 10 minutes to complete and is mainly made up of closed questions (i.e. boxes to tick).

If you have any questions about this piece of work, please get in touch at: research@ncb.org.uk
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