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Thank you for taking the time to complete this survey.

The information you provide will help us assess our performance and improve the service we provide in the future.

• This survey should take you no more than 5 minutes to complete.

• All the questions are optional and you may make additional comments at the end of the survey.

• This anonymous survey consists of general (non-identifying) information about you, the type of software and equipment you use, and your overall experience on our website.

• This survey collects no personally identifiable information and is concerned only with the quality of your experience on the JNCC website.

Who should NOT complete this survey?

Under 16's should not complete this survey thank you for your interest but under the Market Research Society (MRS) Code of Conduct if you are 16 or under we cannot include your responses.

Question Title

* Are you under 16