Accessible Services

Digital IT Transformation Programme

Wandle are working to make our services more accessible, convenient and easy. This is why we want to start a conversation with you. Our Digital IT Transformation Programme is looking to get your input, understand what matters most to you and where you think our focus should be. We will use your responses to determine priorities we set ourselves, to ensure we meet your needs.

The survey closes on the 17th of June 2018.

Question Title

* 1. On average, how often do you contact Wandle?

1-2 times a month

3-5 times a month

6+ times a month

Question Title

* 2. How do you contact us?

Telephone

Eform

Other (please specify)

Question Title

* 3. What were the reasons for your contact?

Report Repair

Rent Enquiry

Community Investment

Reporting something else other than a repair

Other (please specify)

Question Title

* 4. From the contact you made with us, do you think this could have been done online if the function was available?

Yes

Please explain why?

Question Title

* 5. In your experience of working with us, what areas do you think we should focus on bringing online first?

Question Title

* 6. Do you want to know more about and be involved in our digital journey?

Yes

Question Title

* 7. Are you happy for us to contact you if we require further information?

Yes

If yes, please leave your full name and email address.

Thank you for your feedback.