Customer Satisfaction Survey Template

Question Title

* 1. How did the Zoom format and programming work for you?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Other (please specify)

Question Title

* 2. Overall, how satisfied or dissatisfied are you with the plenary talks?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Other (please specify)

Question Title

* 3. Overall, how satisfied or dissatisfied are you with the parallel sessions?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Other (please specify)

Question Title

* 4. Which of the following words would you use to describe the conference? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Question Title

* 5. How would you rate the quality of the booking system and admin support?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 6. How would you rate the quality of the IT and tech support offered by SiViCo Learning?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 7. How long have you been a member of IAFP?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

I haven't made a purchase yet

Other (please specify)

Question Title

* 8. How likely are you to attend future IAFP events?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 9. How likely is it that you would recommend an IAFP conference to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Customer Satisfaction Survey Template

Question Title

* 1. How did the Zoom format and programming work for you?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with the plenary talks?

Question Title

* 3. Overall, how satisfied or dissatisfied are you with the parallel sessions?

Question Title

* 4. Which of the following words would you use to describe the conference? Select all that apply.

Question Title

* 5. How would you rate the quality of the booking system and admin support?

Question Title

* 6. How would you rate the quality of the IT and tech support offered by SiViCo Learning?

Question Title

* 7. How long have you been a member of IAFP?

Question Title

* 8. How likely are you to attend future IAFP events?

Question Title

* 9. How likely is it that you would recommend an IAFP conference to a friend or colleague?

Question Title

* 10. Do you have any other comments, questions, or concerns?