Success factors of change management during IT implementations

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* 1. What industry does your company belong to?

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* 2. Can you briefly describe a change that has occurred in your current or previous workplace? (The change can be of any scale, regardless of it being technology orientated).

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* 3. In your opinion, which aspects of the change could have been managed better?

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* 4. In your opinion, how strongly do you believe the below statements were evident during a change you have experienced in your current or previous workplace?

	Clearly evident	Somewhat evident	Non evident	Not sure
Successful change is largely dependent on the project budget	Successful change is largely dependent on the project budget Clearly evident	Successful change is largely dependent on the project budget Somewhat evident	Successful change is largely dependent on the project budget Non evident	Successful change is largely dependent on the project budget Not sure
Quality training needs to be given on the innovation being implemented	Quality training needs to be given on the innovation being implemented Clearly evident	Quality training needs to be given on the innovation being implemented Somewhat evident	Quality training needs to be given on the innovation being implemented Non evident	Quality training needs to be given on the innovation being implemented Not sure
A team of change agents need to be present to promote the change	A team of change agents need to be present to promote the change Clearly evident	A team of change agents need to be present to promote the change Somewhat evident	A team of change agents need to be present to promote the change Non evident	A team of change agents need to be present to promote the change Not sure
The change should fit in with the organisations strategic goals and objectives	The change should fit in with the organisations strategic goals and objectives Clearly evident	The change should fit in with the organisations strategic goals and objectives Somewhat evident	The change should fit in with the organisations strategic goals and objectives Non evident	The change should fit in with the organisations strategic goals and objectives Not sure
Information regarding the change should always be up to date and precise	Information regarding the change should always be up to date and precise Clearly evident	Information regarding the change should always be up to date and precise Somewhat evident	Information regarding the change should always be up to date and precise Non evident	Information regarding the change should always be up to date and precise Not sure
Each stage of the change process should be planned and known to everyone	Each stage of the change process should be planned and known to everyone Clearly evident	Each stage of the change process should be planned and known to everyone Somewhat evident	Each stage of the change process should be planned and known to everyone Non evident	Each stage of the change process should be planned and known to everyone Not sure

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* 5. Can you rank in order what you believe are the most effective communication methods in relation to gaining valuable information about a change occurring in your workplace? (1 being the most important, 8 the least important).

One to one meetings with manager

Group meetings with manager and co-workers

Informal discussions amongst co-workers

Announcements by managers

Presentations by managers

Updates via company intranet

Updates via email

Newsletters

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* 6. Based on your own experience with a change in the workplace, why do you think people resist change?

Lack of information about the change

Lack of communication from leaders

Change is forced upon employees

People believe the change is not needed

Fear of learning new skills

Lack of trust in the change initiative

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* 7. In your opinion, how strongly do you believe the below statements were evident during a change you have experienced in your current or previous workplace?

	Clearly evident	Somewhat evident	Non evident	Not sure
The degree of resistance to change depends on the current organisational culture	The degree of resistance to change depends on the current organisational culture Clearly evident	The degree of resistance to change depends on the current organisational culture Somewhat evident	The degree of resistance to change depends on the current organisational culture Non evident	The degree of resistance to change depends on the current organisational culture Not sure
The level of participation of employees in the change process depends on the support shown by the change leaders	The level of participation of employees in the change process depends on the support shown by the change leaders Clearly evident	The level of participation of employees in the change process depends on the support shown by the change leaders Somewhat evident	The level of participation of employees in the change process depends on the support shown by the change leaders Non evident	The level of participation of employees in the change process depends on the support shown by the change leaders Not sure
The involvement of leaders from all levels of an organisation supports the change process	The involvement of leaders from all levels of an organisation supports the change process Clearly evident	The involvement of leaders from all levels of an organisation supports the change process Somewhat evident	The involvement of leaders from all levels of an organisation supports the change process Non evident	The involvement of leaders from all levels of an organisation supports the change process Not sure
Knowledge sharing within the organisation supports the change process	Knowledge sharing within the organisation supports the change process Clearly evident	Knowledge sharing within the organisation supports the change process Somewhat evident	Knowledge sharing within the organisation supports the change process Non evident	Knowledge sharing within the organisation supports the change process Not sure