Questionnaire on appointments at Friars Moor Vets

Please help us to improve our service to you and your pets by completing this short survey. Thank you.

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* 1. Are you a small animal client at Friars Moor Vets?

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* 2. Which branch do you primarily use?

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* 3. Are you able to make a routine (vaccination, nail clip, non-emergency illness) appointment on a day to suit you?

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* 4. Are you able to make a routine (vaccination, nail clip, non-emergency illness) appointment at a time to suit you?

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* 5. Would you be more or less likely to make a routine appointment on the following days/times?

  Less likely Maybe More likely
Monday to Friday 8am - 6pm
Monday to Friday 6pm - 8pm
Saturday 8am - 12pm
Saturday 12pm - 4pm
Sunday 8am - 12pm
Sunday 12pm - 4pm

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* 6. For better continuity of care for you and your pet we aim for you to see the same vet if you would like to. Do you currently feel able to see the same vet if desired?

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* 7. Please feel free to let us know if there is anything we could do better:

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* 8. Please feel free to let us know if there is anything we are doing well:

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* 9. If you would like feedback on your comments please submit your name and email address and we will get back to you. It is ok to remain anonymous if you would prefer.

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