Why is it important?
Quality information and advice helps to promote people's Wellbeing by increasing their ability to exercise choice and control, it is also a vital component of preventing or delaying people's need for Care and Support.
Everyone has a right to information and support and should know how to get it. 
 
Key issues
Quality of information and advice for carers is not consistent across the region and often considered difficult to access. The NW ADASS Carers Network identified three key issues
·Confusing information
·Poor quality - unclear language and terminology
·Not accessible

Our Aim
We want to produce an information and advice quality standards framework that will strengthen information and advice services for carers across the north west. Our aim is to help carers understand and exercise their rights and make informed decisions about their lives.

We need your help and input.
Please could we ask you to spare 10 minutes to answer the following questions and give some thought as to what our project output should look like.  What will help you to exercise your rights and get the help and support you need?

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* 1. Contact Details

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* 2. Current Challenges 

Do you find it easy  to get information and advice as a Carer?

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* 3. Where do you currently look to get information and advice?

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* 4. What type of information/advice do you generally look for?

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* 5. Do you find the information available easy to understand?

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* 6. Do you feel that the information available meets your needs?

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* 7. On a scale of 1-10 how would you rate the Information & Advice available to Carers in your area?

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* 8. Please share any other challenges or issues that you face in relation to getting  Information and Advice for carers

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* 9. What Would Be Helpful? 

Can you describe a time when you were able to easily access information that supported you in your caring role? 

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* 10. How do you prefer to get information?

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* 11. Are you most likely to seek or read information:

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* 12. What makes good quality Information and Advice for carers? Please list three  to five key features that are important to you and would help/support your needs.

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* 13. What have we missed?
Please leave any further thoughts or suggestions here:

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* 14. If you would be interested in further developing this work with the NW ADASS Carers Network, we would very much welcome your support.  Please leave your contact details here and we will be in touch:

* All personal information will be kept confidential

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