NHS Vale of York Clinical Commissioning Group (CCG) plans and pays for healthcare services for the York area.

There is a national requirement to increase the access to GP services across England and Wales by providing evening (6:30pm - 8:00pm) and weekend appointments.

Some surgeries in our area already provide a limited evening and weekend service but the CCG wants to ensure everyone in the Vale of York is served equally.

An improved service would allow:
  • an increase of same day appointments;
  • the availability of routine appointments in the evening and/or at ¬†weekends;
  • these appointments would be provided by a mix of clinicians such as GPs, nurses and pharmacists, scheduled appropriately to your medical needs.

The purpose of this survey is to give you the opportunity think about what your needs are and then tell us how you would like the service to be delivered.

In line with data protection law, your information will remain anonymous and will only be used to inform these plans.

It will take about 5 minutes to complete. Thank you for your time.
To request this document in a different language or format, or for any more information please contact us by phone on 01904 555 870 or via email: voyccg.engagement@nhs.net

* 1. Were you aware that the government has committed to provide seven day access to GP services by making extra appointments available in the evenings (6:30pm-8:30pm), and at the weekends (Saturday and Sunday)?

* 2. For any urgent or ‘one off’ care needs, would you be prepared to see another clinician (possibly from another practice) during these evening and weekend appointments?

* 3. For ongoing care i.e. for an existing condition for which you are already receiving advice/treatment from your own practice, would you be prepared to see another clinician (not from your own practice) during these evening and weekend appointments?

* 4. In order to make sure that potential weekday evening appointments are available at times that best suit your needs, at which of the following times would you be willing to make an appointment? Please select all that apply

* 5. If it was possible to get an appointment at the weekend, on which of the following days would you be willing to make an appointment? Please select all that apply

* 6. Would you be happy for a GP or nurse to call you on the telephone to assess your needs, in order to determine whether you need a face-to-face appointment, or simply to give advice?

* 7. Not all appointments will need to involve a face-to-face consultation. In some circumstances, would you be happy with another means of consultation which is confidential and secure?

* 8. Are there any services you would like to see available outside of GP core hours? e.g. Health checks, blood tests, long-term conditions checks. (Please provide your comments in the box below).

* 9. How would you normally get to your usual practice? Please select the most frequently used method.

* 10. How long would you be willing to travel to get an appointment with a GP?

* 11. Do you have any other comments that you feel would be relevant to improving access to GP services? (Please provide your comments in the box below)

About you

We would like to ask some questions about you. The information you provide will be kept entirely confidential and will never be traced back to you as an individual.

We are asking these questions because we want to make sure that we have asked lots of different people for their views. These questions are optional and you do not have to answer these questions if you do not want to.

* 12. Which GP practice are you registered with?

* 13. Where did you find out about this survey?

* 14. Please state your age from the groupings below

* 15. What is your ethnicity?

* 16. What is your gender?

* 17. What is your religion or belief?

* 18. What is your sexual orientation?

* 19. Do you consider yourself to have a disability or a mental health condition? Please tick most appropriate

Many thanks for taking the time to complete this survey, information is key in helping us to deliver successful services based around the needs of our population.

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