ITS Customer Satisfaction Survey Question Title * 1. Company Name Question Title * 2. Your Email Address (Optional) Question Title * 3. How likely is it that you would recommend Industrial Trading Solutions Ltd to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 4. Overall, how satisfied or dissatisfied are you with Industrial Trading Solutions Ltd? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 5. Which of the following words would you use to describe our products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 6. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 7. How would you rate the quality of the product? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 8. How would you rate the value for money of the product? Excellent Above average Average Below average Poor Question Title * 9. How responsive have we been to your questions or concerns about our products? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 10. How long have you been a customer of our company? Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Question Title * 11. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 12. Which of these brands were you NOT aware ITS supply? Alfa Laval Daniatech Mouvex Pumps Bornemann Pumps Dasic Tank Clean Liag VenAir Keofitt Burkert Scandi Brew Servinox Toftejorg Ham-Let KMH MCPI Pipetite Vak Kimsa Tri-Clover Question Title * 13. Do you have any other comments, questions, or concerns? SUBMIT
