Introduction

It’s estimated that around $3.6 trillion was spent on information and technology (IT) in 2020, and that’s expected to increase by roughly 6% in 2021. Source: Hargreaves Landsdown.

This brief survey aims to understand the IT changes your organisation has implemented as a result of the pandemic and what you are still planning to do. 

All participants will be sent a report detailing the findings.

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* 1. Please provide your contact details

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* 2. Did your staff need issuing with new Laptops to be able to work from home?

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* 3. Did your telephony solution enable staff to receive calls at home?

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* 4. Did your contact centre solution support home working?

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* 5. Did you have to quickly implement a video conferencing solution to support staff with remote working?

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