Pre and Post pandemic deliveries

The IOC is asking how pandemic has changed the number of deliveries to your household and to investigate how the express delivery industry adapted to satisfy customers during and post Covid-19. This is an anonymous questionnaire.

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1. How many years of experience do you have in the logistics sector

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2. Which logistics activities are you involved in?

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3. Did you have home grocery/food deliveries pre pandemic?

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4. Do you have more home grocery/food deliveries now, as compared with pre-pandemic?

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5. Did you have meal/takeaway delivered pre-pandemic?

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6. Do you have more meal/takeaway deliveries now, as compared with pre-pandemic?

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7. Do you have more home mail/letter deleveries now, as compared pre-pandemic?

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8. Do you have more home parcel deliveries now, as compared to pre-pandemic?

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9. How many deliveries currently to your household in one week?

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10. What percentage of current deliveries, to your household, are signed for?

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11. ABOUT YOUR COMPANY
Does your company deliver to fulfil orders for ?

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12. From a COMPANY PERSPECTIVE
How do you think the existing delivery services need to adapt to ensure a sustainable future (economically and environmentally)? (Choose up to 3 options)?

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13. From a COMPANY Prospective
Considering new customer trends, do you think the existing last-mile delivery models will be economically sustainable in the future ?

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14. If you would like to be contacted about the results of this study, please give us the below info:

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