Intralogistixs Survey Mar 2018 Question Title 1. What time of day do you usually shop online? early morning (between 05:00 and 08:00) daytime/office hours early evening (between 17:00 and 20:00) at night (between 20:00 and midnight) early hours (after midnight) Done Question Title 2. Which day(s) of the week do you usually shop online? (select all that apply) Monday Tuesday Wednesday Thursday Friday Saturday Sunday Done Question Title 3. What are your typical online purchases? (select all that apply) DVDS, CDs, Blu Ray discs, or other digital media products books or other paper media products groceries electronic products household goods other than food clothing cosmetics toys/children's goods other Done Question Title 4. How do you normally receive the goods that you purchase online? delivery to home address delivery to business address collection from a shop/store collection from another specified collection point Done Question Title 5. When buying online, how important a factor in your purchase decision is delivery cost? very important important neither important nor unimportant unimportant very unimportant very important important neither important nor unimportant unimportant very unimportant Done Question Title 6. When buying online, how important a factor in your purchase decision is delivery speed? very important important neither important nor unimportant unimportant very unimportant very important important neither important nor unimportant unimportant very unimportant Done Question Title 7. How many days would you wait for FREE delivery of non food items UNDER £50? 1 day 2 days 3 days 4 days 5 days 1 day 2 days 3 days 4 days 5 days Done Question Title 8. How many days would you wait for FREE delivery of non food items OVER £50? 1 day 2 days 3 days 4 days 5 days 1 day 2 days 3 days 4 days 5 days Done Question Title 9. If you had to choose a single day for free delivery, which day would you choose? Monday Tuesday Wednesday Thursday Friday Saturday Sunday Done Question Title 10. On that delivery day, what time would you choose? early morning (between 05:00 and 08:00) daytime/office hours early evening (between 17:00 and 20:00) at night (between 20:00 and midnight) early hours (after midnight) Done Question Title 11. When buying online, how important a factor in your purchase decision is the ease of returning goods? very important important neither important nor unimportant unimportant very unimportant very important important neither important nor unimportant unimportant very unimportant Done Question Title 12. I would like delivery companies to text delivery advice. strongly agree agree neither agree nor disagree disagree strongly disagree strongly agree agree neither agree nor disagree disagree strongly disagree Done Question Title 13. I would like delivery companies to provide 'delivery period' estimate of at least one to two hours three hours four hours five hours a delivery window is not necessary - I only need to know the day of delivery Done Question Title 14. Do you sell goods online? e.g eBay yes no Done Question Title 15. Which are the preferred delivery choice/s of sending goods sold online? Not Applicable TICKED NO to Q14 Pick up by Courier from Home Pick up by Courier from Business Drop off at Post Office Drop off at Courier Depot Drop off at Local shop / franchise Done Question Title 16. Which model of activities are you involved in? (select all that apply) road courier delivery air / air freight rail water warehousing bonded / chilled other Done Question Title 17. What are your main working hours? daytime night both / mixed shifts Done Question Title 18. Identify your gender? Male Female Done Question Title 19. At what email address would you like to be contacted? Done DONE