1. What time of day do you usually shop online?

2. Which day(s) of the week do you usually shop online? (select all that apply)

3. What are your typical online purchases? (select all that apply)

4. How do you normally receive the goods that you purchase online?

5. When buying online, how important a factor in your purchase decision is delivery cost?

6. When buying online, how important a factor in your purchase decision is delivery speed?

7. How many days would you wait for FREE delivery of non food items UNDER £50?

8. How many days would you wait for FREE delivery of non food items OVER £50?

9. If you had to choose a single day for free delivery, which day would you choose?

10. On that delivery day, what time would you choose?

11. When buying online, how important a factor in your purchase decision is the ease of returning goods?

12. I would like delivery companies to text delivery advice.

13. I would like delivery companies to provide 'delivery period' estimate of at least

14. Do you sell goods online? e.g eBay

15. Which are the preferred delivery choice/s of sending goods sold online?

16. Which model of activities are you involved in? (select all that apply)

17. What are your main working hours?

18. Identify your gender?

19. At what email address would you like to be contacted?

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