This survey is part of a larger project to help INTO understand the ways in which owners and stewards of National Trust properties around the world can ensure that tourism at their sites is conducted in a way that is environmentally, economically and culturally sustainable.

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* 1. Name of Organisation

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* 2. Number of members

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* 3. What’s been the impact of the pandemic on your membership numbers?

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* 4. How many sites (nature reserves / gardens / historic properties) is your organisation responsible for?

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* 5. Are any of these World Heritage Sites?

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* 6. How many visitors do you have on an annual basis at your site(s) inclusive of all events?

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* 7. Do you have a single site that normally hosts more than 500,000 visitors a year?

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* 8. What percentage of visitors to your site/s live locally (i.e. within 20 miles/35 km)?

0-20% (Small minority) 41-60% (Roughly half) 81-100% (Large majority)
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i We adjusted the number you entered based on the slider’s scale.

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* 9. What percentage of visitors to your sites are from outside your region or are international?

0-20% (Small minority) 41-60% (Roughly half) 81-100% (Large majority)
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i We adjusted the number you entered based on the slider’s scale.

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* 10. What percentage of your organisation’s annual revenue is tied to site admissions or related income (e.g. on-site gift shops, rentals)?

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* 11. Prior to the coronavirus outbreak, would you describe your annual visitation trend-lines over the past three years as:

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* 12. Assuming an initial decline in visitation as the cultural and heritage tourism sector recovers, what is your expectation of the impact of the coronavirus on visitation to your site/s in the next three years?

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* 13. Please rank the most effective ways you have kept the public in touch with your site(s) during the pandemic:

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* 14. Please share any other ways you have kept in touch with the public

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* 15. Please select the ways you have addressed the loss in revenue from shrinking site income during the pandemic (check as many as apply):

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* 16. Name of individual responding to the survey

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* 17. Please use this comment box to share anything else

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