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Why complete the survey?

Your views and comments are important to us.  We would be grateful for any feedback on how the recent works were carried out and what you think of the results.  Your answers will help us to improve our services in the future.

If the survey contains a complaint or an issues we talk directly to the team responsible to look at the best way to resolve the situation.  If there are suggestions on how to do things better we, again use this information where possible to improve the way we work.  If we do something well this information is fed back to the relevant person or team.

Most of all, the survey tells us what we need to work on to make sure we continue to meet the expectations of our residents.


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* 1. What is the name of your road?

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* 2. What type of work are you commenting on?

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* 3. To what extent do you agree or disagree with the following statements? (please tick)

  Strongly Disagree Disagree Neither Disagree/Agree Agree Strongly Agree
The information about the work was provided in good time
The information provided was helpful
I was notified of any changes to the planned work
The work was carried out satisfactorily

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* 4. To what extent do you agree or disagree with the following statements? (please tick)

  Strongly Disagree Disagree Neither Disagree/Agree Agree Strongly Agree
I was not inconvenienced by the work
The workforce was courteous and helpful at all times
I could access my property at all times
The site was tidy during and after work
It was easy to contact someone to discuss the work if needed

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* 5. Overall rating

  Poor Satisfactory Good Very Good Excellent
Please provide us with your overall rating for the works

Thank you for taking the time to provide us with your feedback
0 of 5 answered
 

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