With the past year being dominated by the Covid-19 pandemic, there has been a massive impact on Health and Social Care services and we want to hear from you about your experiences. We would also like you to help us set our work priorities for the coming year so that we can be more effective on your behalf. Together we can help improve health and social care services for everyone in our community.

Please take a few minutes to complete our short survey - this can be as a patient or carer. Your views will be shared anonymously and stored in line with data protection.

Thank you for taking the time to support us as we help ensure the health and social care needs of the people of Northumberland are heard, understood and met by those responsible for commissioning and delivering services.

If you want to give more detailed or specific feedback then you can do this via our website www.healthwatchnorthumberland.co.uk or by calling 03332 408468. We’d love to hear from you!

 

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* 1. How satisfied are you with the HEALTH services you have used in the last 12 months?

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* 2. Have the health care services you have used over the last 12 months:

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* 3. Please tick two areas of Health you think we should prioritise for our work in the next year

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* 4. * If you have indicated hospital services as an area you think we should prioritise please tell us which hospital department/service

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* 5. Briefly tell us why you would like us to focus on these services. Name of health service 1 and why you chose this service

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* 6. Briefly tell us why you would like us to focus on these services. Name of health service 2 and why you chose this service

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* 7. How satisfied are you with the Social Care services you have used in the past 12 months?

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* 8. Have the social care services you have used over the last 12 months: 

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* 9. Please tick two areas of Social Care you think we should prioritise for our work in the next year

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* 10. Briefly tell us why you would like us to focus on these services. Name of social care service 1 and why you chose this service

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* 11. Briefly tell us why you would like us to focus on these services. Name of social care service 2 and why you chose this service

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* 12. What would you like to tell the people who provide health and social care services about your experiences over the last 12 months? Please tell us what you think is working well and what could be improved

Please tell us a bit more about yourself. This information will be used for monitoring purposes only so we can see who our survey has reached.

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* 13. Please tell us the first part of your postcode (e.g. NE70)

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* 14. What is your age?

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* 15. What is your gender?

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* 17. Do you consider yourself to have a disability?

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* 18. Do you consider yourself to be a carer?

If you would like to be entered into our free prize draw to win a £25 M&S voucher then please leave your details below. Your details will not be shared with anybody else and your details will only be kept until the prize draw is complete.

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* 19. Address

If you would like to receive news and updates from Healthwatch Northumberland please give us your name and email address below. If you would prefer news and updates by post please give us your address

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* 20. Address

Healthwatch Northumberland is the independent champion for users of health and social care in Northumberland. We listen to what people like about services or what could be improved, and we share their views with those with the power to make change happen. We also help people find the information they need about services in their area. Thank you for your time in completing this survey. Your feedback is very important.
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