Independent Research Survey

Through our research, we want to find out about the individual experiences of non-profit organisations in relation to digital projects. The insights gathered will be shared widely to support future projects across the sector.

All responses in the survey will be treated confidentially.

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* 1. What type of organisation do you work for?

Charity

Membership

Education

Trade Union

Other (please specify)

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* 2. How many employees does your organisation have?

0 - 20

21 - 70

71+

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* 3. What was your organisation's annual revenue in 2021?

Less than 2 million

2 - 10 million

11+ million

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* 4. How many members/donors/supporters/service users does your organisation have?

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* 5. What CRM system is your organisation currently using?

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* 6. How long has your existing CRM been in place?

0 - 6 months

7 - 11 months

1 - 2 years

3 - 4 years

5+ years

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* 7. Have you already, or are you planning to replace your CRM system?

Completed a CRM replacement in the past few years

Currently replacing CRM

Planning to replace a CRM in the next few years

No current plans