Mortuary Manager / Senior APT Study Day 2018 Question Title * 1. Please indicate which 4 subjects you would like to form part of the mortuary manager / senior APT study day 2018 UKAS standard SOP writing workshop Effective & achievable audit schedules - too much or not enough? Obtaining customer feedback - how do we gather meaningful information without causing added distress? What is a meaningful appraisal and how do we perform them? Management Vs. Leadership - how do we nurture a good team ethic? Advanced communication skills for advanced roles - workshop What to do when things go wrong - error management & CAPA OK Question Title * 2. Any other subjects you are particularly interested in seeing covered in the future? OK DONE