PPG Questionnaire

Everyone working for the NHS has a legal duty to keep information about you confidential.

We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

Please read our privacy notice (‘Privacy Notice’) carefully, as it contains important information about how we use the personal and healthcare information we collect on your behalf.

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* 1. Please enter your e-mail address (this information will be kept confidential)

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* 2. When did you last attend your GP surgery?

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* 3. In the past 6 months how easy have you found the Getting through to the surgery via the telephone?

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* 4. Based on your answer to question 3, how would you like to make an appointment with the practice? - (Online services were introduced earlier this year to make it easier for patients to book appointments from a mobile device (laptop, phone, ipad), from the comfort of their own home in an effort to make it easier for patients and GP practices, saving time and helping to reduce the workflow, giving more time to receptionists to answer patients queries at the reception desk)

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* 5. How helpful do you find the receptionists?

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* 6. How long after your appointment time do you normally wait to be seen?

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* 7. How do you rate the level of care that you have received from the nurses?

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* 8. How do you rate the level of care that you received from the GP’s?

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* 9. Would you recommend your GP surgery to a family friend or relative who has just moved to your area?

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