Welcome to this brief questionnaire from Healthwatch Oldham.

We are the local consumer champion for health and care services for the Oldham Borough. So that we can be effective in this role, we are asking local people about their experiences of these services in the past 12 months.

In this questionnaire, we will ask you:

* What services you have used in the past year
* About your best and worst experiences of these - what was good and what can be improved

In addition to this survey, we look at other information about how well local services are performing. We then combine this and produce reports which we share with the people who have the power to make changes to services. Our reports are always carefully written so it's not possible to identify an individual patient from the report.

This questionnaire is completely voluntary - you will still be eligible to use our services whether or not you fill it in. If you have any questions or concerns about this survey, please either e-mail info@healthwatcholdham.co.uk or phone 0161 622 5700 and ask for a member of the Healthwatch team.