We want to know about your experiences with accessing GP services in Northamptonshire.

Healthwatch North And West Northamptonshire  (HWNW) works to help local people get the best out of their local health and care services, whether it's improving them today or helping to shape them for tomorrow. We do this by listening to people who use local services and feeding back information and recommendations to commissioners and providers of services.

We want to hear from people about what works and what could be better. The survey is for anyone who lives in Northamptonshire, is over the age of 16 and would like to share their views about experiences they have had accessing GP services.

This survey is completely optional, and you are under no obligation to complete it.  However, by completing the survey, you will be helping us to ensure that the voices of people in Northamptonshire are heard throughout the development and implementation of changes to GP access and services.

Please tell us your experience using the questions below, or contact Healthwatch Northamptonshire to give other feedback: enquiries@healthwatchnorthamptonshire.co.uk or 0300 002 0010
 
This survey should take 10 minutes to complete.

Privacy and confidentiality
All information you give us will be held securely in accordance with the Data Protection Act 2018 and our data protection policy. We will not identify you or name you in anything we share. You can read more about how we use data at: www.healthwatchnorthamptonshire.co.uk/privacy-statement.

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* 1. Are you registered with a GP in Northamptonshire?

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* 2. Please give us the first part of your post code:

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* 3. Thinking about your last appointment with your GP, how did you make that appointment?

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* 4. How easy did you think it was to get an appointment?

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* 5. How long after contacting the surgery did you get an appointment

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* 6. Was this acceptable to you?

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* 7. What type of appointment did you want?

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* 8. What type of appointment did you get?

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* 9. Was this acceptable to you?

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* 10. Was your appointment with the person you wanted to see?

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* 11. If yes, who was your appointment with? e.g. GP, Nurse Practioner etc

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* 12. If No, who did you want to see? e.g. GP, Nurse Practioner etc

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* 13. If you could change one thing to improve GP services what would it be?

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* 14. A Patient Participation Group (PPG) is a group of patients, carers and GP practice staff who meet to discuss practice issues and patient experience to help improve the service. A PPG is open to every patient on the GP practice list. All communities, groups, genders, ages, ethnicities, and disabilities representing the patient list are encouraged to join.

Are you aware if your surgery has a PPG? (Patient Participation Group)

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* 15. Is there anything else you wish to tell Healthwatch about your experiences attending your GP practice?

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