We want to know about experiences of mental health crisis services in Northamptonshire.
Help shape mental health crisis services in Northamptonshire by filling in our short survey.
About the survey
This survey aims to find out people’s experience of seeking help at a time of mental health crisis. We want to hear from people about what works and what could be better. The survey is for mental health care services for adults only. It does not cover child and adolescent mental health services (CAMHS).

This survey should only take about 10 minutes to complete and will help us suggest improvements to those who commission and run mental health crisis services in Northamptonshire. Thank you for taking the time to complete this survey.

Definition of mental health crisis
By mental health crisis we mean when you or someone you know feels unsafe, at risk or unable to cope without professional advice and support.

If you are currently experiencing a mental health crisis you can find out more information about support by visiting https://www.nhft.nhs.uk/help
If you are a young person aged 13 or older, you can get information and support from https://www.nhft.nhs.uk/camhslive
If you are concerned about an immediate risk of harm, either to yourself or someone else please phone 999.

Privacy and confidentiality
Any information you share with us will be used anonymously in a report that will be shared with people who provide and commission services and made available to the public. We do not ask for your name and we will not use any information that would identify you without asking you for further consent. All information you give us will be held securely in accordance with the Data Protection Act 2018 and our data protection policy. You can read more about how we use data at www.healthwatchnorthamptonshire.co.uk/privacy

About Healthwatch Northamptonshire
Healthwatch Northamptonshire works to help local people get the best out of their local health and care services, whether it's improving them today or helping to shape them for tomorrow. We do this by listening to people who use local services and feeding back information and recommendations to commissioners and providers of services.

T