The local NHS is encouraging people to access the 'right service at the right time' and use NHS 111 as the first port-of-call when faced with urgent, but not life threatening situations. 
 
The aim is to help patients and the public to access the right care, in the right place, more quickly.
 
Healthwatch is keen to hear people's recent experiences of using NHS 111, online or by phone, so your stories may help us to better understand the effectiveness of the service and inform improvements in the future.

Have you used NHS 111 in the last 12 months? If so, how was it for you?

Complete our short survey and tell us:

- Did the service meet your needs?
- What was good?
- What could be improved? 

We will share the findings of this survey with decision-makers, commissioners and service providers to help inform delivery of health and care services in East Sussex.
 
The closing date for the survey is midnight on Sunday 15th May 2022.

Any responses you provide will be anonymous unless you choose to provide us with your details. We will collate individual responses during the analysis, but this will not include identifiable personal information.

Healthwatch East Sussex is committed to protecting and respecting your privacy and security. We process any personal data in accordance with the General Data Protection Regulations [GDPR] and the 2018 Data Protection Act.
 
33% of survey complete.

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