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* 1. Section 1 Introduction

The Highland Third Sector Interface (HTSI) are funded by the Scottish Government to provide third sector support services across the Highlands. In order to provision services in an effective and consistent manner they fund organisations to deliver local support services in each of the Highland Community Planning Partnership areas.

The last 18 months have been the most difficult in living memory for most of us.  It is fair to say that the community sector rose to the challenge and did a tremendous job looking after the most vulnerable and this emphasises the vital need to have a healthy voluntary sector in Caithness.

Perhaps this is a good time to take stock and certainly from our point of view at Caithness Voluntary Group in our role as delivery agents for the Highland Third Sector Interface we would welcome your input into what we do well to support the sector and also what more we could be doing.  If you could take a few minutes to complete the survey that would be great. 

 

Caithness Voluntary Group deliver services on behalf of the HTSI in Caithness.

 

The following survey will help Caithness Voluntary Group and the HTSI evaluate performance and identify other services groups feel would be beneficial them.

Have you had any contact with Caithness Voluntary Group in the last 18 months?

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* 2. How would you describe the service provided by Caithness Voluntary Group?

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* 3. Please select the type of support you have received from CVG?

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* 4. Please Select which statement best describes your experience.

As a result of using CVG services we feel better able to recruit and manage volunteers.

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* 5. As a result of using CVG services we feel better able to govern our organisation and manage services.

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* 6. As a result of using CVG services we feel better able to evaluate and develop our organisation.

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* 7. Generally when you think about your interaction with CVG what worked well?

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* 8. Generally when you think about your interaction with CVG what could have been better?

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* 9. Section 2 Third Sector Support

As a delivery organisation for the HTSI, Caithness Voluntary Group are commissioned to support the running and development of third sector organisations in Caithness. We do this by providing free support to groups in:

·         Starting- up

·         Governance

·         Funding

·         Income generation

·         Operational planning

·         Strategic development

·         Volunteer recruitment

·         Volunteer management
·         Understanding legal responsibilities

·         Community Right to Buy/Asset Transfers

·         Understanding employers responsibilities

·         Supporting partnership working

·         Promoting and managing Saltire awards

·         Supporting groups to attain Volunteer Friendly Awards

·         Training and skills development

 

What other support could Caithness Voluntary Group and the HTSI offer your group to help you govern your organisation, manage volunteers and deliver services?

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* 10. Would your organisation benefit from digital support?

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* 11. If yes, what would you be looking for? (Tick all that apply).

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* 12. Caithness Voluntary group are funded by the HTSI to facilitate the involvement of third sector organisations in community planning, Covid-19 support and co-production processes. We do this through:

·         Raising awareness of local and regional community planning and co-production processes

·         Promoting local and regional participation opportunities

·         Facilitating opportunities for the third sector to come together and feed into community planning and co-production processes

·         Participating in and sharing information about local and regional Community Partnership meetings and forums

 

We would like to understand your involvement in community planning, Covid-19 and co-production processes.

Do you feel better able to understand local and regional community planning, Covid-19 and co-production processes through the work of CVG?

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* 13. Do you feel better informed about local and regional community planning, Covid-19 and co-production opportunities through the work of CVG?

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* 14. Do you feel you have the opportunity to be involved in local and regional community planning, Covid-19 and co-production processes

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* 15. Do you want to be involved in community planning, Covid-19 and co-production processes?

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* 16. What other support could Caithness Voluntary Group and the HTSI give your group to help you participate in local and regional community planning, Covid-19 support and co-production processes:

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* 17. Section 3 Additional monitoring Information (Optional)

To help us better understand and develop services for the third sector in Caithness Voluntary Group we would like to know a bit more about your organisation

Are you member of CVG?

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* 18. Are you a member HTSI

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* 19. Are you a registered charity?

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* 20. What is your groups main activity

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* 21. Please tell us your legal structure

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* 22. Please tell us your Annual Income

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* 23. Section 4 End of Survey

Thank you for completing our Annual Survey. Your feedback will help to improve services and identify opportunities for new services. If you have any further comments about Caithness Voluntary Group, the HTSI or any of the items in this survey please add them here

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* 24. If you would like feedback of the survey results please complete your contact details below:

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