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* 2. I had enough information to prepare for my appointment

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* 3. It was easy to find the location of my appointment

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* 4. I was seen on time

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* 6. I felt involved in decisions about my care and treatment

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* 7. I was able to ask the questions I wanted to

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* 8. The department was clean and tidy

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* 9. I was given the right amount of information about my condition

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* 12. I now clearly understand my diagnosis

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* 13. I was told how/where to get further support/information

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* 14. I know what to do if my condition changes

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* 15. I felt comfortable discussing my health with the liver team

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* 16. I was treated with respect and compassion

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* 17. My doctor/nurse was up to date with my medical history

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* 18. I feel confident about the liver team's knowledge of my condition

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* 19. I was happy with the quality of care I received

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* 20. I know how to contact the liver team between appointments

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* 21. Please provide us with any feedback on your experience and how we can improve our service

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* 22. How do you rate our service overall

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