The Surgery is working with our PPG and local pharmacy colleagues to look at ways to improve the repeat prescription process.  We would like your help.
 
Thinking about THE LAST TIME YOU ORDERED A REPEAT PRESCRIPTION, please answer the following questions:

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* 1. How did you ORDER your repeat prescription?

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* 2. When did you EXPECT that your prescription would be READY?

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* 3. If you collected your GREEN PRESCRIPTION from the SURGERY, were all the items listed correct?

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* 4. If you collected your GREEN PRESCRIPTION from the PHARMACY, were all the items listed correct?

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* 5. Are you aware that, for stable medications, you can request a "batch" prescription?  This is where:
- the surgery processes a batch of prescriptions in advance (usually between 6 and 12 months' worth)
- the prescriptions sit in the NHS spine ("cloud")
- the prescriptions can be collected directly from the pharmacy when due?

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* 6. If you do not currently have BATCH PRESCRIPTIONS, what is the reason for this?

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* 7. Would batch prescribing be something that you are interested in hearing more about?

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* 8. Are you aware that you can request repeat prescriptions ONLINE?

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* 9. If you do not currently order your prescriptions online, what is the reason for this?

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* 10. Would online prescription services be something you would like to hear more about?

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* 11. How would you rate the PRESCRIPTION SERVICE provided by BRIDPORT MEDICAL CENTRE?

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* 12. Why do you give this rating?
What one issue would you like BRIDPORT MEDICAL CENTRE to work on?

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* 13. How would you rate the PRESCRIPTION SERVICE provided by your LOCAL PHARMACY?

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* 14. Which pharmacy do you use? Why do you give this rating?
What one issue would you like YOUR PHARMACY to work on?

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100% of survey complete.

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