About this survey

This survey is all about understanding your Heritage Open Days experience – what was good, what wasn’t so good, what surprised you, and what you’d like to see next year. We'll also ask you some more practical questions, such as how long you've been involved with the festival and demographic information. Your feedback helps us to identify what we’re doing well, and areas we can improve going forwards. Understanding the impact of the festival is also vital in ensuring that we continue to receive support from players of People’s Postcode Lottery, who help make our annual event possible.

Before we proceed, we just need to reassure you that all your answers are completely confidential and your rights under the Data Protection Act as well as the Market Research Society’s Code of Conduct will be fully observed.

The research organisations collecting the data on our behalf for this survey are Decision House Ltd. and Populus Data Solutions.  They will not have access to any of your personal contact details.

In this survey we ask for some information which is considered under the ‘special categories of data’ under the EU General Data Protection Regulation (GDPR) and other data protection law.  We only collect this information where you have given your explicit consent.  Data is always anonymised and reported at an aggregated level and will not be linked back to you in any way.  Special categories of data in this survey are:

·       Your ethnicity

·       Your health

You will not be excluded from the survey if you do not give consent to provide this information.

We make protection of your privacy a top priority.  To read Heritage Open Days’ Privacy Policy, please visit https://www.heritageopendays.org.uk/about/privacy-cookies
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