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Home Oxygen Assessment Service - SURVEY
Section 1
The Home Oxygen Assessment Service is currently commissioned by NHS Tees Valley Clinical Commissioning Group (CCG) (all areas except Hartlepool and Stockton-on-Tees), NHS Sunderland CCG, NHS County Durham CCG, NHS South Tyneside CCG and the Gateshead area of Newcastle and Gateshead CCG.
The current service consists of a team of 13 specialist nurses responsible for assessing and reviewing patient's oxygen needs. The clinical team is supported by an admin team based in South Shields.
The CCGs are keen to understand the views and experience of patients who have used the Oxygen at Home Service, how they access it, any barriers to service, what ‘good’ looks like etc. This is in order that they can build a more detailed picture of the service and feed this into work ongoing across the region via Integrated Care Partnerships (ICPs) that are looking closely at the way services are organised.
We are therefore interested in your views of the service as this will help us to potentially improve it for you and others.
This questionnaire has been designed to capture your views and experiences of the Oxygen at Home Service provided by Air Liquide. A summary of responses and any quotes you provide may be included anonymously in a report to recommend any future changes to the service.
Please complete the questionnaire by using the “tick” boxes by 16th July 2021.
All the information you provide will be kept anonymous therefore please be as honest as possible when completing the questionnaire as the information you provide will be valuable to the review of the current service.
If you require help completing the questionnaire, please contact Judith McGuinness, senior communication and engagement officer on 07785601944 or email judith.mcguinness@nhs.net