Virtual Operation Switchboard

Question Title

* 1. How easy was it to use the Virtual Switchboard System?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

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* 2. How easy was it to understand the Virtual Switchboard System?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

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* 3. How long did it take for the system to connect you to the person/department required?

Under 30 seconds

Between 30 seconds - 1 minute

Between 1 minute - 2 minutes

Over 2 minutes

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* 4. When connected, was it to the person/department requested?

Yes

No

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* 5. Any other feedback you would like to give?