Auto Torque Garages Survey

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* 1. How would you best describe your business?

Service and Repair Garage

MOT Workshop

Bodyshop

Car sales

Other (please specify)

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* 2. Prior to lock-down, how many services per week did you average during a typical work week?

0 - 10 services per week

11 - 30 services per week

31 - 60 services per week

61 - 100 services per week

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* 3. How would you best describe your current and anticipated operation status?

	Current operational status	Anticipate operational status, in 2 weeks time
Remain open with normal hours	Remain open with normal hours Current operational status	Remain open with normal hours Anticipate operational status, in 2 weeks time
Reduced hours slightly	Reduced hours slightly Current operational status	Reduced hours slightly Anticipate operational status, in 2 weeks time
Reduced hours significantly	Reduced hours significantly Current operational status	Reduced hours significantly Anticipate operational status, in 2 weeks time
Thinking about closing	Thinking about closing Current operational status	Thinking about closing Anticipate operational status, in 2 weeks time
Close	Close Current operational status	Close Anticipate operational status, in 2 weeks time

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* 4. If you closed or are planning to close the garage, what was/is the key reason that led to this decision?

Staff safety

Customer safety

Limited or reduced work

Parts availability

Other (please specify)

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* 5. 'Garages are considered as a key service provider'. In your opinion, do the following people agree with this statement?

	Yes	No
You	You Yes	You No
Your staff	Your staff Yes	Your staff No
Your community	Your community Yes	Your community No

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* 6. What operational challenge is your business currently facing or foresee to be facing in the next 2 weeks? Please rank your concerns from most to least serious.

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* 7. Do you trust the steps taken by the government are adequate and the lockdown the correct measure?

The government has been overly cautious with their decision to lock-down

The government has taken the right measure at the right time

The government's decision is not feasible for financial and physical well-being

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. How well do you understand the Government's Job Retention Scheme (Furlough) support?

	and my business WILL use the scheme	and my business will NOT use the scheme
A great deal	A great deal and my business WILL use the scheme	A great deal and my business will NOT use the scheme
A lot	A lot and my business WILL use the scheme	A lot and my business will NOT use the scheme
A moderate amount	A moderate amount and my business WILL use the scheme	A moderate amount and my business will NOT use the scheme
A little	A little and my business WILL use the scheme	A little and my business will NOT use the scheme
None at all	None at all and my business WILL use the scheme	None at all and my business will NOT use the scheme
Haven't heard of it	Haven't heard of it and my business WILL use the scheme	Haven't heard of it and my business will NOT use the scheme

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* 9. In the next 2 weeks, do you expect the market conditions to improve, stay the same or worsen?

It will improve and we will be back to business as usual

It will remain same

It will worsen and more garages will need to close

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. Considering the decision to delay MOT test checks, how do you perceive your business will perform when the situation settles down?

An immediate short term increase to ABOVE normal number of services

A quick recovery to normal number of services

A slow and gradual recovery over several months

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* 11. What means of information do you feel gives you the best understanding of the impacts of your business and support available?

National newspapers

News channels on TV

Industry associations - IGA, IMI, SMMT, IAAF etc.

Automotive industry news website

Emails from automotive industry sites

Auto Torque Garages Survey

Question Title

* 1. How would you best describe your business?

Question Title

* 2. Prior to lock-down, how many services per week did you average during a typical work week?

Question Title

* 3. How would you best describe your current and anticipated operation status?

Question Title

* 4. If you closed or are planning to close the garage, what was/is the key reason that led to this decision?

Question Title

* 5. 'Garages are considered as a key service provider'. In your opinion, do the following people agree with this statement?

Question Title

* 6. What operational challenge is your business currently facing or foresee to be facing in the next 2 weeks? Please rank your concerns from most to least serious.

Question Title

* 7. Do you trust the steps taken by the government are adequate and the lockdown the correct measure?

Question Title

* 8. How well do you understand the Government's Job Retention Scheme (Furlough) support?

Question Title

* 9. In the next 2 weeks, do you expect the market conditions to improve, stay the same or worsen?

Question Title

* 10. Considering the decision to delay MOT test checks, how do you perceive your business will perform when the situation settles down?

Question Title

* 11. What means of information do you feel gives you the best understanding of the impacts of your business and support available?

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* 12. In your own word or phrase, please share your concerns, requests or recommendations.