PLP Website User survey

This is a short survey to help us understand how people are using our website, what is working well for visitors and what we can improve. We would be very grateful if you would give us a few minutes of your time to share your thoughts with us.

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* 1. Did you find everything you were looking for on the website?

Yes

No (If no, please can you tell us what you were looking for?)

What else were you looking for?

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* 2. Was there anything you felt you would like to see on the website that we are not covering?

Yes

If yes, please let us know what else you would like to see on the site

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* 3. Did you find navigating around the website easy?

Yes

If no please tell us about your experience

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* 4. What brought you to the website?

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* 5. How did you find the website?

Search Engine

Knew it already

Word of mouth

Literature

Via another site

Other (please specify below)

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* 6. What was your favourite part of the site?

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* 7. Did you learn anything new from the website?

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* 8. Was there anything you would have liked more information about?

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* 9. Did you use a PC, tablet or phone to view the site?

Tablet

Phone

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* 10. Were links obvious?

Yes

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* 11. If you used a phone; on a scale of 1-5 (one being very fast – 5 being very slow) how quickly did the site load?

Not applicable - did not use phone

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* 12. Were there any pages you gave up on?

Yes

If yes, please tell us which ones they were

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* 13. Were there any pages that didn’t view easily via phone?

Yes

Not applicable

If yes, please tell us which ones they were

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* 14. Were you using a network connection or 4G?

Network (includes Wi-Fi)

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* 15. How long did you spend on the site (approximately)?

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* 16. Roughly how many pages did you view?

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* 17. Which 3 pages on the website were most useful? Please let us know (if you visited less than three please let us know which page(s) you did visit and found helpful)

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* 18. How easy were the maps to use on a scale of 1-5? (One being very easy – five being very hard)

Not applicable - didn't use

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* 19. Were the maps useful?

Yes

Not applicable - didn't use

If no please tell us why, and if yes please let us know what you liked

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* 20. Did the maps load in good time?

Yes

Not applicable - didn't use

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* 21. If the maps were slow to load did you..

Give up?

Stayed on page until it loaded?

Not applicable

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* 22. Would a breadcrumb have been helpful? (For example, a clear way to go back to pages previously viewed by displaying which pages you have already visited).

Yes

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* 23. Did you use the Cornish language feature?

Yes

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* 24. If pages were slow to load, did you….

Give up?

Stay on page?

If you stayed on the page please let us know roughly how long it took to load

PLP Website User survey

Question Title

* 1. Did you find everything you were looking for on the website?

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* 2. Was there anything you felt you would like to see on the website that we are not covering?

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* 3. Did you find navigating around the website easy?

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* 4. What brought you to the website?

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* 5. How did you find the website?

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* 6. What was your favourite part of the site?

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* 7. Did you learn anything new from the website?

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* 8. Was there anything you would have liked more information about?

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* 9. Did you use a PC, tablet or phone to view the site?

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* 10. Were links obvious?

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* 11. If you used a phone; on a scale of 1-5 (one being very fast – 5 being very slow) how quickly did the site load?

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* 12. Were there any pages you gave up on?

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* 13. Were there any pages that didn’t view easily via phone?

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* 14. Were you using a network connection or 4G?

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* 15. How long did you spend on the site (approximately)?

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* 16. Roughly how many pages did you view?

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* 17. Which 3 pages on the website were most useful? Please let us know (if you visited less than three please let us know which page(s) you did visit and found helpful)

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* 18. How easy were the maps to use on a scale of 1-5? (One being very easy – five being very hard)

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* 19. Were the maps useful?

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* 20. Did the maps load in good time?

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* 21. If the maps were slow to load did you..

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* 22. Would a breadcrumb have been helpful? (For example, a clear way to go back to pages previously viewed by displaying which pages you have already visited).

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* 23. Did you use the Cornish language feature?

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* 24. If pages were slow to load, did you….

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* 25. Is there anything else you would like to add that will help us improve the website for your use?

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* 26. Any Other comments?