2023 UK Holiday Survey

Hello from HF Holidays. We hope you’ve had the happiest of holidays and have returned with plenty of lovely memories. We’d really appreciate you taking a few minutes to complete our simple survey. Your opinion matters and these responses will help us to improve our holidays and service in the future.

We do read every survey form submitted, but due to the volume received we cannot reply to you individually. If you do want a personal reply, please email your comments to holidayfeedback@hfholidays.co.uk instead.

If you prefer not to answer a question, please leave the question blank

Thanks so much.

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* 1. Which HF Holidays destination have you just travelled to?

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* 2. When did you arrive at your destination?

Arrival date

Date

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* 3. Please tell us your name (including your booking reference)

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* 4. How many nights were you away for?

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* 5. Including yourself, how many companions did you travel with?

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* 6. Was this your first time booking with HF Holidays?

Yes

No - I have booked once previously

No - I travel with HF Holidays regularly

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* 7. Your HF Holidays booking experience

	Very Good	Good	Acceptable	Poor	N/A
Brochure booking	Brochure booking Very Good	Brochure booking Good	Brochure booking Acceptable	Brochure booking Poor	Brochure booking N/A
Website booking	Website booking Very Good	Website booking Good	Website booking Acceptable	Website booking Poor	Website booking N/A
Telephone booking	Telephone booking Very Good	Telephone booking Good	Telephone booking Acceptable	Telephone booking Poor	Telephone booking N/A
Communication	Communication Very Good	Communication Good	Communication Acceptable	Communication Poor	Communication N/A
Pre-holiday information	Pre-holiday information Very Good	Pre-holiday information Good	Pre-holiday information Acceptable	Pre-holiday information Poor	Pre-holiday information N/A

Please feel free to add any comments about your holiday booking. We value your feedback. This information will be passed on to the relevant department and used in future training and development.

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* 8. Did you organise a group booking with over eight people?

Yes