You recently contacted Highways England.

We are committed to listening to our customers and acting on feedback we receive. Please take a few minutes to complete this short survey. Your answers will help us to make improvements to the service provided by Highways England's Customer Contact Centre.
Please tell us how you found our contact details:

Question Title

* 1. Please tell us how you found our contact details:

Which of the following communication channels would you consider using to contact us in the future and why? (please select all that apply)

Question Title

* 2. Which of the following communication channels would you consider using to contact us in the future and why? (please select all that apply)

  to report a road related issue to ask a question to leave feedback for general information
email
telephone
letter
web chat (real time communication with a live agent)
text chat (real time messaging with a live agent)
website

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