Patient Survey re: Improving Musculo-skeletal (MSK) care - the treatment of muscle and joint problems
1.
Your Experience
This survey is your opportunity to let us know what you think about our plans to improve care and treatment of patients with muscle and joint problems in Hillingdon
Hillingdon Clinical Commissioning Group (CCG) the organisation responsible for planning and buying local NHS healthcare services has plans to improve care and treatment for patients with muscle and joint problems (commonly called Musculo-skeletal (MSK) conditions). We want to provide residents with muscle and joint problems with a more “joined up” service that gives patients quicker access to the most clinically appropriate treatment.
The key changes planned are:
Patients will be referred to a single point where a team of clinicians and other health care professionals will assess and arrange the most appropriate treatment to meet their needs. The aim is to help patients avoid having to attend unnecessary appointments.
Future plans for residents to be able to self-refer to the service, helping people to get the right care promptly
Integrating services so they work closely together to ensure care is more coordinated for patients
Improving access by increasing the opening times of services and the appointments available for patients
Looking to make services more convenient, by providing some services closer to the patient’s home
The closing date for responses to this survey is midnight 14 May 2018. The information collected will be treated in the strictest confidence and used for the purpose of NHS health care service improvement.
Thank you in advance for taking the time to complete this survey