Cleaning Survey

Lifts: We aim to clean the floors, disinfect and polish doors and walls.

Meter rooms, laundry rooms, bike and bin stores: We aim to sweep, litter pick, dust and disinfect.

Interior glass: We aim to clean the interior of all windows and mirrors in the communal areas including window sills.

Stairs and Corridors: We aim to clean the stairs and corridors in your block on a weekly or fortnightly basis and make sure they are either vacuumed or swept and mopped.

	Very Satisfied	Satisfied	Neither Satisfied Nor Dissatisfied	Dissatisfied	Very Dissatisfied
Front entrance, lobby and hallways	Front entrance, lobby and hallways Very Satisfied	Front entrance, lobby and hallways Satisfied	Front entrance, lobby and hallways Neither Satisfied Nor Dissatisfied	Front entrance, lobby and hallways Dissatisfied	Front entrance, lobby and hallways Very Dissatisfied
Entrance door handles	Entrance door handles Very Satisfied	Entrance door handles Satisfied	Entrance door handles Neither Satisfied Nor Dissatisfied	Entrance door handles Dissatisfied	Entrance door handles Very Dissatisfied
Overall vacuuming/ hard floor appearance	Overall vacuuming/ hard floor appearance Very Satisfied	Overall vacuuming/ hard floor appearance Satisfied	Overall vacuuming/ hard floor appearance Neither Satisfied Nor Dissatisfied	Overall vacuuming/ hard floor appearance Dissatisfied	Overall vacuuming/ hard floor appearance Very Dissatisfied
Stairs banisters and rails	Stairs banisters and rails Very Satisfied	Stairs banisters and rails Satisfied	Stairs banisters and rails Neither Satisfied Nor Dissatisfied	Stairs banisters and rails Dissatisfied	Stairs banisters and rails Very Dissatisfied
Dusting	Dusting Very Satisfied	Dusting Satisfied	Dusting Neither Satisfied Nor Dissatisfied	Dusting Dissatisfied	Dusting Very Dissatisfied
Debris and litter removal	Debris and litter removal Very Satisfied	Debris and litter removal Satisfied	Debris and litter removal Neither Satisfied Nor Dissatisfied	Debris and litter removal Dissatisfied	Debris and litter removal Very Dissatisfied
Interior glass	Interior glass Very Satisfied	Interior glass Satisfied	Interior glass Neither Satisfied Nor Dissatisfied	Interior glass Dissatisfied	Interior glass Very Dissatisfied
Lifts	Lifts Very Satisfied	Lifts Satisfied	Lifts Neither Satisfied Nor Dissatisfied	Lifts Dissatisfied	Lifts Very Dissatisfied
Decoration in communal areas	Decoration in communal areas Very Satisfied	Decoration in communal areas Satisfied	Decoration in communal areas Neither Satisfied Nor Dissatisfied	Decoration in communal areas Dissatisfied	Decoration in communal areas Very Dissatisfied
Meter rooms and bike stores	Meter rooms and bike stores Very Satisfied	Meter rooms and bike stores Satisfied	Meter rooms and bike stores Neither Satisfied Nor Dissatisfied	Meter rooms and bike stores Dissatisfied	Meter rooms and bike stores Very Dissatisfied
Bin store	Bin store Very Satisfied	Bin store Satisfied	Bin store Neither Satisfied Nor Dissatisfied	Bin store Dissatisfied	Bin store Very Dissatisfied
Laundry room	Laundry room Very Satisfied	Laundry room Satisfied	Laundry room Neither Satisfied Nor Dissatisfied	Laundry room Dissatisfied	Laundry room Very Dissatisfied

Very Satisfied

Satisfied

Neither Satisfied Nor Dissatisfied

Dissatisfied

Very Dissatisfied

Front entrance, lobby and hallways

Front entrance, lobby and hallways Very Satisfied

Front entrance, lobby and hallways Satisfied

Front entrance, lobby and hallways Neither Satisfied Nor Dissatisfied

Front entrance, lobby and hallways Dissatisfied

Front entrance, lobby and hallways Very Dissatisfied

Entrance door handles

Entrance door handles Very Satisfied

Entrance door handles Satisfied

Entrance door handles Neither Satisfied Nor Dissatisfied

Entrance door handles Dissatisfied

Entrance door handles Very Dissatisfied

Overall vacuuming/ hard floor appearance

Overall vacuuming/ hard floor appearance Very Satisfied

Overall vacuuming/ hard floor appearance Satisfied

Overall vacuuming/ hard floor appearance Neither Satisfied Nor Dissatisfied

Overall vacuuming/ hard floor appearance Dissatisfied

Overall vacuuming/ hard floor appearance Very Dissatisfied

Stairs banisters and rails

Stairs banisters and rails Very Satisfied

Stairs banisters and rails Satisfied

Stairs banisters and rails Neither Satisfied Nor Dissatisfied

Stairs banisters and rails Dissatisfied

Stairs banisters and rails Very Dissatisfied

Dusting

Dusting Very Satisfied

Dusting Satisfied

Dusting Neither Satisfied Nor Dissatisfied

Dusting Dissatisfied

Dusting Very Dissatisfied

Debris and litter removal

Debris and litter removal Very Satisfied

Debris and litter removal Satisfied

Debris and litter removal Neither Satisfied Nor Dissatisfied

Debris and litter removal Dissatisfied

Debris and litter removal Very Dissatisfied

Interior glass

Interior glass Very Satisfied

Interior glass Satisfied

Interior glass Neither Satisfied Nor Dissatisfied

Interior glass Dissatisfied

Interior glass Very Dissatisfied

Lifts

Lifts Very Satisfied

Lifts Satisfied

Lifts Neither Satisfied Nor Dissatisfied

Lifts Dissatisfied

Lifts Very Dissatisfied

Decoration in communal areas

Decoration in communal areas Very Satisfied

Decoration in communal areas Satisfied

Decoration in communal areas Neither Satisfied Nor Dissatisfied

Decoration in communal areas Dissatisfied

Decoration in communal areas Very Dissatisfied

Meter rooms and bike stores

Meter rooms and bike stores Very Satisfied

Meter rooms and bike stores Satisfied

Meter rooms and bike stores Neither Satisfied Nor Dissatisfied

Meter rooms and bike stores Dissatisfied

Meter rooms and bike stores Very Dissatisfied

Bin store

Bin store Very Satisfied

Bin store Satisfied

Bin store Neither Satisfied Nor Dissatisfied

Bin store Dissatisfied

Bin store Very Dissatisfied

Laundry room

Laundry room Very Satisfied

Laundry room Satisfied

Laundry room Neither Satisfied Nor Dissatisfied

Laundry room Dissatisfied

Laundry room Very Dissatisfied

	Very Satisfied	Satisfied	Neither Satisfied nor Dissatisfied	Dissatisfied	Very Dissatisfied
The time they take doing their work	The time they take doing their work Very Satisfied	The time they take doing their work Satisfied	The time they take doing their work Neither Satisfied nor Dissatisfied	The time they take doing their work Dissatisfied	The time they take doing their work Very Dissatisfied
The attitude of staff	The attitude of staff Very Satisfied	The attitude of staff Satisfied	The attitude of staff Neither Satisfied nor Dissatisfied	The attitude of staff Dissatisfied	The attitude of staff Very Dissatisfied

Very Satisfied

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

The time they take doing their work

The time they take doing their work Very Satisfied

The time they take doing their work Satisfied

The time they take doing their work Neither Satisfied nor Dissatisfied

The time they take doing their work Dissatisfied

The time they take doing their work Very Dissatisfied

The attitude of staff

The attitude of staff Very Satisfied

The attitude of staff Satisfied

The attitude of staff Neither Satisfied nor Dissatisfied

The attitude of staff Dissatisfied

The attitude of staff Very Dissatisfied

Cleaning Survey

Question Title

* 1. Please enter your details:

Question Title

* 2. How satisfied are you with the standard of cleaning for each of the following?

Question Title

* 3. With regards to the cleaning staff themselves, how satisfied are you with the following?

Question Title

* 4. Do you think the services provide value for money?

Question Title

* 5. How satisfied are you with the overall cleaning services we provide?

Question Title

* 6. Do you have any additional comments to make regarding the Communal Cleaning Service?

Cleaning Survey

Question Title

* 1. Please enter your details:﻿

Question Title

* 2. How satisfied are you with the standard of cleaning for each of the following?

Question Title

* 3. With regards to the cleaning staff themselves, how satisfied are you with the following?

Question Title

* 4. Do you think the services provide value for money?

Question Title

* 5. How satisfied are you with the overall cleaning services we provide?

Question Title

* 6. Do you have any additional comments to make regarding the Communal Cleaning Service?

* 1. Please enter your details: