Hospitality Action Survey April 2018

Hospitality Action is the industry charity that offers vital assistance to all who work, or have worked within hospitality in the UK and who find themselves in need of help and support.
In advance of our Mental Health Awareness Breakfast Seminar on 17th May, we’re looking at mental health issues in the hospitality workplace, specifically focussing on employee stress, the theme of this year’s Mental Health Awareness Week.

To help us to better understand your needs and those of your colleagues, please fill in our quick questionnaire. It’ll only take a few minutes of your time and will help us to improve our services, including our EAP programme, so we can better support everyone within the industry.

The results of the survey will be launched at Hospitality Action’s Mental Health Awareness Week Breakfast Seminar, 8 – 10 am on Thursday 17 May at the Royal Lancaster, London.

The survey can be answered be answer anonymously or if you are happy to share your details we’ll enter you into a prize draw to win two tickets to one of Jason Atherton’s restaurants during our Social Sunday event on 1st July 2018 – a little thank you for your time.

Thanks for your support.

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* 1. Would you say that your job is a stressful one?

Always

Most of the time

Sometimes

Rarely

Never

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* 2. Would you say that levels of stress have increased over the last three years in your organisation?

Yes

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* 3. Which of these statements best describes your organisation:

We all suffer with stress. It’s part and parcel of the job

Most of my colleagues have suffered with stress at one point or another. We wish we had better support

There’s some stressful times, but we’re really clear on who and how we can get support

We rarely have to deal with stressful situations

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* 4. What do you think are the main causes of employee stress in your organisation? Please tick all answers that apply:

Work issues - Pressure in the workplace

Work issues - Poor management

Work issues - Under-resourcing

Work issues - Bullying and harassment

Work issues - High staff turnover

Personal issues - Debt issues

Personal issues - Relationship /family issues

Personal issues - Addiction issues

Personal issues - Health issues

Other (please specify)

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* 5. Have you struggled with a mental health issue in your career?

Within the last 12 months

Within the past 5 years

More than 5 years ago

Never

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* 6. Which of the following do you think causes the most stress?

Pressure to create ‘instagramable’ dishes

Constantly on show with open kitchens/large bars

Customers now being more in the know about what they are eating/drinking

Competition from the number of bars/hotels/restaurants

All customers having the opportunity to be a critic via social media

None of the above

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* 7. Who would you turn to for advice on mental health?

Manager

Colleague

Hospitality Action’s Employee Assistance Programme

Google search

Other charity, please specify below;

Other source, please specify below;

Family

Friends

Please specify:

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* 8. Do you think employees are more likely to discuss mental health issues with their employers than they have previously been?

Yes

Why do you think this is?

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* 9. Do you have management responsibility for people on your team?

Yes