Citizens Advice Exeter Economic Well-Being Survey - January 2017

Introduction

In partnership with the Express and Echo, Radio Exe, Exeter City Council and Exeter Chamber of Commerce, we are launching our fourth survey to gauge the economic well-being of the citizens of Exeter. We will use the findings from the survey to highlight trends with policy-makers, and to tailor our advice and information resources.

About You

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* 1. Which Town/District do you live in?

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* 2. What is your age?

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* 3. What is your gender?

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* 4. How would you describe your living arrangements?

I live in my own home and have a mortgage

I live in my own home and own it outright

I rent a property from a private landlord

I rent a property from the council

I rent a property from a housing association

I am homeless

I live with my parents/family

Other

About your finances

Please answer the following questions comparing your current personal situation with three months ago.

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* 5. Is your income?

Down

About the same

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* 6. Is the amount you spend?

Down

About the same

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* 7. What is the main reason for the change in your financial situation?

Spending at Christmas

A change in personal circumstances (such as a new baby or you have a new job or have lost your job)

The cost of living is higher/lower

A major one-off event, such as an expensive purchase like a car, holiday or wedding

The national living wage

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* 8. What level of readily available savings (such as money in a savings account, ISA, premium bonds or similar) do you have?

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* 9. If you have debts (excluding any mortgage) how much do you owe?

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* 10. Who do you currently borrow money from? (select all that apply)

Credit card company (that you don’t pay off each month)

Bank (loans, but not mortgage)

Credit union

Payday loan companies

Family

Friends

Employer

Other lender

Not applicable

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* 11. Are you worried about your financial well-being?

Yes

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* 12. If yes, what is your biggest worry?

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* 13. In one word how would you describe your financial situation?

About your employment

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* 14. Are you?

Employed

Self-employed

Retired

Looking for work

In education

Other

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* 15. When was your last pay rise?

In the last year

Between 1 and 2 years ago

More than 2 years ago

When I last changed jobs or had a promotion

Not applicable

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* 16. On a scale of 1 to 5, where 1 is ‘I can’t wait to leave’ and 5 is ‘perfect, I’d never want to leave’, how would you score your job satisfaction?

Comments & Contact

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* 17. Is there anything else you would like to tell us about your economic well-being, or anythng you would like to suggest we change for future surveys?

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* 18. Finally, would you be content for us to contact you regarding this survey, and to alert you to future surveys?

No - Thank you for completing our survey. The headline results will be published on our website.

Yes – please provide your name and contact details (email/telephone) below – your details will not be disclosed to third parties

Contact details

Thank you for completing our survey. The headline results will be published on our website.