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* Which Home(s) are you responding about?
You can choose one home or all that apply.

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* Service user care - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

  1 2 3 4 5 6 7 8 9 10 N/A
Personal care delivered
Health care provision
Emotional support provided
Food and mealtimes
Social activities
Freedom and choice
Service users involved in the management of the home

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* Premises feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

  1 2 3 4 5 6 7 8 9 10 N/A
Decoration
Furnishings
General Facilities
Accessibility
Homeliness
Cleanliness
The Grounds
Repairs and maintenance

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* Line Manager feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

  1 2 3 4 5 6 7 8 9 10 N/A
Availability
Effectiveness
Involve service users and families
Creates a good atmosphere
Professionalism
Knowledge
Communication
Leadership
Quality of your supervision
Response to your Concerns
How supported do you feel

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* Overall company management- On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

  Poor
1
2 3 4 5 6 7 8 9 Excellent
10
Management create a good atmosphere
Overall rating of the quality of our training provided
Overall rating for the performance of our estates team
Overall rating for the performance of our HR team
Overall rating for the performance of our accounts team

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* COVID-19

  Yes Mostly No
Do you feel supported by RHG?
Do you feel that the RHG work environment is safe?
Do you feel that government updates are sufficiently communicated to you by RHG?
Are you provided with sufficient PPE?
If there was a change in working practise due to Covid-19, was this clearly communicated to you?

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* From your perspective in relation to Covid-19 what things are RHG doing well and what could we do better?

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* Overall how do you rate our ability to safeguard the people we support?

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* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how happy are you with working for the Ryde House Group?

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* Briefly explain your scoring for the above question

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* Overall how do you rate the service we deliver

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* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how valued do you feel

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* Briefly explain your scoring for the above question

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* What do we do well?

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* What could we improve upon?

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* We welcome your thoughts on how we can achieve your suggestions for improvements?

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* General Comments?

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* We ask that you provide your name, which will assist us to ensure that you personally receive feedback on your comments where required
Thank you for completing this survey

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* We ask that you provide your name, which will assist us to ensure that you personally receive feedback on your comments where required
Thank you for completing this survey

 

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