Customer satisfaction survey

How are we doing?

PEI is committed to monitoring the quality of the service we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. We'd like to find out what you think about our subscription services. What are we doing well? What could we improve?

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* 1. Which products do you currently subscribe to?

Private Equity International

PERE

Infrastructure Investor

Private Debt Investor

Private Funds Management (pfm)

Secondaries Investor

Agri Investor

Real Estate Capital

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* 2. Please enter your details:

Name

Company

Email address

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* 3. Overall how do you rate the quality of the service we provide? (1 = poor, 10 = excellent)

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* 4. What level of confidence do you have in us to deliver the service that you require?

Complete

A lot

Some

Little

None

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* 5. Overall, is our performance ...

Getting much better?

Getting better?

Staying at about the same level?

Getting worse?

Getting much worse?

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* 6. Based on our performance, how likely is it that you would recommend us to a friend or colleague?

Certain

Very likely

Somewhat likely

Unlikely

Very unlikely

Customer satisfaction survey

How are we doing?

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* 1. Which products do you currently subscribe to?

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* 2. Please enter your details:

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* 3. Overall how do you rate the quality of the service we provide? (1 = poor, 10 = excellent)

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* 4. What level of confidence do you have in us to deliver the service that you require?

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* 5. Overall, is our performance ...

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* 6. Based on our performance, how likely is it that you would recommend us to a friend or colleague?

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* 7. Please tell us what the best thing about our service is.

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* 8. What’s the number one thing you think we should change or develop on the site?