Introduction

Dear Customer,

Your local transit agency, Greater Dayton RTA, would like to know what you think of the bus service. For example, are the buses usually on time? Is it easy to find the best route for your trip? Is it easy to pay for your trip? Are the buses clean, comfortable and well-driven?

We are interested in your replies whether you use the buses frequently, occasionally, or even if you hardly ever use the bus service.

There are 20 statements below, and we would like to know whether you agree or disagree with each of them. Just click the column that shows your reaction to each statement.

This survey is being conducted by a number of transit agencies across the country at the same time, so that they can find out what their passengers think of the service they provide. These agencies will compare the results of the surveys, so that they can learn from each other and work towards giving you even better service.

Your personal information and your responses will remain confidential and will not be used for any other purpose.


Thank you for completing our survey.

T